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Cascade Cascade
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Billing

Balance top-up

Without tokens, successful OTP delivery is impossible.

Quick Answer

Top up the balance in the company cabinet; with a zero balance, send returns an insufficient-tokens error.

Summary

Each successful delivery charges tokens: WhatsApp/Telegram usually 1, SMS — 16. Top up the balance in the cabinet.

Key Takeaways

  • WhatsApp/Telegram = 1 token, SMS = 16 (per docs).
  • Error 422 when funds are insufficient.
  • Marketing: from 1 ₸ — see /pricing.

Related Questions

Contents

  1. Why balance is needed
  2. Tariff units (from documentation)
  3. What to do on error

Why balance is needed

Cascade charges tokens for successful delivery of a message with OTP or a link (WhatsApp/Telegram/SMS channel). Shortening a URL via /links/shorten without sending does not charge delivery tokens.

Tariff units (from documentation)

Channel Tokens
WhatsApp 1
Telegram 1
SMS 16

Marketing price orientation for the Kazakhstan market — from 1 ₸, details on /pricing.

What to do on error

If POST /otp/send responds with success: false and text about insufficient tokens:

  1. Open the cabinet → balance / top-up.
  2. Top up.
  3. Retry the request.

See balance, errors, FAQ.

Documentation API Pricing FAQ